Illinois Passes Bill Explicitly Permitting Dealers to Deliver Vehicles to a Customer’s Home and Conduct Sales Activities Online

Illinois Gov. J.B. Pritzker recently signed Senate Bill 1896, which clarifies language regarding automotive retailing in the state. Licensed dealers are now explicitly permitted to “conduct sales activities, including the collection of electronic signatures, via the internet and deliver vehicles to a customer at the customer’s residence or other suitable location, if the sale, lease, or delivery is requested by the customer.” Previous legislation, which was over 50 years old, did not formally address recent industry developments, such as home delivery and e-signing. Used vehicle retailer Carvana, which relies heavily on online sales and home delivery, was a major proponent of the bill, arguing that it would increase convenience for consumers. The retailer was supported by over 15,000 Illinois customers. The bill passed unanimously in both the Illinois House and Senate, and will take effect on Jan. 1, 2024.