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J.D. Power Study Finds Decline in 2023 New Vehicle Quality
J.D. Power’s 2023 U.S. Initial Quality StudySM (IQS) found that industry-wide “problems per 100 vehicles” rose by 12 to an average of 192 in 2023, up from 180 in 2022 and 162 in 2021. The…
Impel Introduces AI Chatbot Aimed at Auto Dealers and OEMs
Dealership software provider Impel has announced Chat AI, an automated conversation agent driven by generative AI. According to the Company’s press release, Chat AI enables dealerships and OEMs to “engage shoppers with a fully automated…
Rivian Strikes Deal to Utilize Tesla Charging Stations
Similar to deals reached with General Motors and Ford Motor Company, Rivian is the latest car brand to make a deal with Tesla. Under this arrangement, Rivian owners will have access to over 12,000 Tesla…
Demand for Airplanes Rises and Leading Manufacturers Can’t Keep Up
After several years of reduced passenger travel due to COVID-19 and fewer aircraft orders from major airlines, manufacturers are seeing a steep increase in order volume in 2023. According to the CEO of Airbus, Guillaume…
Assurant Launches EV Sales Training
Assurant has launched a comprehensive EV sales training course called EV Sales Professional’s Blueprint from the Automotive Training Academy. The course’s training provides information on the differences between traditional vehicles and EVs while also providing…
