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American Credit Card Debt Surpasses $1 Trillion
According to the Federal Reserve Bank of New York, Americans’ credit card debt levels have surpassed $1 trillion, a new record high. During the second quarter of 2023, credit card debt grew $45 billion to…
Used Cars Continue to Age, Leading to an Increased Demand in Vehicle Servicing
S&P Mobility recently reported that the average U.S. vehicle age hit an all-time high as consumers have been buying more used vehicles due to supply chain constraints and rising new vehicle prices. As a result…
J.D. Power Study Finds Decline in 2023 New Vehicle Quality
J.D. Power’s 2023 U.S. Initial Quality StudySM (IQS) found that industry-wide “problems per 100 vehicles” rose by 12 to an average of 192 in 2023, up from 180 in 2022 and 162 in 2021. The…
Impel Introduces AI Chatbot Aimed at Auto Dealers and OEMs
Dealership software provider Impel has announced Chat AI, an automated conversation agent driven by generative AI. According to the Company’s press release, Chat AI enables dealerships and OEMs to “engage shoppers with a fully automated…
Rivian Strikes Deal to Utilize Tesla Charging Stations
Similar to deals reached with General Motors and Ford Motor Company, Rivian is the latest car brand to make a deal with Tesla. Under this arrangement, Rivian owners will have access to over 12,000 Tesla…
