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The Importance of Network Documentation in M&A Due Diligence
As more businesses move toward hybrid infrastructure, cybersecurity threats increase, and uptime expectations rise, network documentation has become a crucial component of M&A due diligence—especially in tech-enabled and data-driven businesses. At Colonnade Advisors, we work…
Environmental Due Diligence in M&A: What Buyers Are Looking For and Why It Matters
Environmental risks are easy to overlook—until they become deal-breakers. Whether you’re buying, selling, financing, or developing a business with physical assets, environmental due diligence is a non-negotiable part of the process. At Colonnade Advisors, we’ve…
March and April 2025: A Tale of Two Auto Markets
In March, U.S. new-vehicle sales surged to nearly 1.56 million units, marking the highest seasonally adjusted annual rate (SAAR) in four years at 17.8 million. This spike was largely driven by consumers rushing to purchase vehicles…
Call & Contact Center KPI: Checklist for M&A Diligence
Use this checklist to prepare your contact center metrics for buyer review. These KPIs help demonstrate operational effectiveness, customer experience, and scalability. Contact Volume & Traffic Data □ Total Contact Volume (Calls, Emails, Chats, Texts)…
The Compliance Tipping Point: Why Privacy Readiness Is Now a Dealbreaker
Privacy compliance used to be a back-office checkbox. Today, it’s a front-line value driver—or a deal-killer. With legislation like CCPA, CPRA, VCDPA, and other state-specific laws rolling out across the U.S., direct marketers are under…
